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This page is made in order to provide quick and informative answers to common queries about our dresses, ordering process, sizing, and more. If you can't find the answers you're looking for, don't hesitate to reach out to us – we're here to help you to feel comfortable during and after the shopping!

For items in stock, simply click "Add to Cart" — delivery takes 2–5 business days.
If an item is out of stock, you can place a Pre-order — in this case, the average production time is around 2 weeks. Delivery Options: Home delivery and free in-store pickup at Zani Store. Each product page includes a size chart to help you choose the right fit. If you're unsure about anything, feel free to reach out — we're happy to help via email, phone, or directly through the webshop!
Looking for something truly unique?
We’ve got you covered! We can send you the currently available color options via email.
If you’d like a custom size, let’s schedule an appointment at the Clique Design Studio, where we’ll take your measurements and create a piece tailored just for you.
Depending on fabric availability, production time is usually 2–3 weeks.
There is no extra charge for custom sizing
Our showroom is open weekdays from 12:00 PM to 5:00 PM.
A small, curated selection is available on-site for direct purchase.
If you’re looking for a specific item or size, we’re happy to bring it in for you — just let us know in advance, and we’ll check current availability. You can also choose Zani Store as your pickup location when placing an order through the webshop — in this case, personal pickup is free of charge.
We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express) and PayPal. Rest assured, your payment information is encrypted and secure.
As we are a small business we are flexible in this cases. So feel free to get in contact with us and we will modify or cancel you order.
If you choose GLS shipping you will receive a text message and an email about the estimated time of the delivery from GLS and you can modify it once. If you choose ZANI STORE pick-up we will send you and email once your item is in the store. After that you can pick it up any time within the opening hours.
We have a hassle-free return policy. If you're not satisfied with your purchase, you can return the item within 30 days of receiving it. Please visit our Returns page for detailed instructions on how to initiate a return.
Yes, we do offer international shipping. Shipping costs and delivery times vary depending on the destination. You can find more information about international shipping during the checkout process.
Our sizing chart is available on each product page to help you choose the right size. If you have specific questions about sizing, feel free to reach out to our customer service team for assistance.
Care instructions are usually provided on the product page. Additionally, you can find general care guidelines on our website. Follow these instructions to ensure your dress stays in excellent condition.
We apologize for any inconvenience. Please contact us immediately with your order number and photos of the damaged or defective item. We will assist you in resolving the issue promptly.
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